KUN-MYONG KANG; JUNG-WAN HONG. The effect of service climate on customer emotion and customer satisfaction . Elementary Education Online, [S. l.], v. 20, n. 3, p. 814–820, 2023. Disponível em: https://ilkogretim-online.org/index.php/pub/article/view/1922. Acesso em: 22 jul. 2024.