V. Pon Indira, D. Kesavan, K. Thirumalvalavan, V. Deepan, and V. Vetrivel. 2023. “NET (e) BANKING SERVICE QUALITY ON CUSTOMER LOYALTY IN NATIONALISED BANKS”. Elementary Education Online 20 (5):5459-64. https://ilkogretim-online.org/index.php/pub/article/view/4467.