Ainul Mardhiyah Nor Aziz, Noraini Abu Talib, and Wan Md Syukri Wan Mohamad Ali. 2023. “The Effect of Customer and Staff’s Involvement on Service Innovation in Malaysian Mobile Service Provider”. Elementary Education Online 20 (4):1010-17. https://ilkogretim-online.org/index.php/pub/article/view/5214.