Dr. Rajeev Sharma and Ms. Meenakshi Kumari (2021) “Customer Views Of Factors Affecting E-Service Quality Of Websites In Online Shopping”, Elementary Education Online, 20(1), pp. 3980–3988. Available at: https://ilkogretim-online.org/index.php/pub/article/view/2422 (Accessed: 27 July 2024).