MS. Bhavna Ray , Dr. Manoj Srivastava (2021) “Dynamics Of Customer Satisfaction, Retention, And Loyalty In Heritage Hotels Of Rajasthan”, Elementary Education Online, 20(6), pp. 6150–6174. Available at: https://ilkogretim-online.org/index.php/pub/article/view/7661 (Accessed: 1 September 2024).