Akua Serwah, Louis Ellen Fagbemi Olu and Adelaide Spio-Kwofie (2023) “Service Recovery In The Hospitality Industry In Ghana: Perception Of Customers And Service Providers”, Elementary Education Online, 21(1), pp. 231–243. Available at: https://ilkogretim-online.org/index.php/pub/article/view/92 (Accessed: 22 December 2024).