Ranjan Sen Sharma, Dr. Manish Choudhary, Dr. Neha Chourasiya. Critical Analysis Of Electronic Customer Relationship In Sbi And Icici Bank Of Southern Region Of Kolkata. Elementary Education Online [Internet]. 2023 Dec. 19 [cited 2025 May 28];20(6):3615-27. Available from: https://ilkogretim-online.org/index.php/pub/article/view/4552