Effect Of Demographic Factors On Burn out Dimensions among Banking Employees

Abstract

The level of burn out dimensions among banking sector employees is determined using demographic variables such as gender, experience, age and marital status. For this purpose, the data was collected from banking employees in Khyber Pakhtunkhwa, Pakistan, by using a closed-ended questionnaire. After the data was proven to be normally distributed, descriptive statistics, independent sample t-test and one-way ANOVA were used to test hypotheses. According to the findings, the level of burnout dimensions differs significantly bases on demographic variables, i.e. females, employees who are 36 to 40 years old, married and 6 to 10-year experience are found to have a significantly higher level of emotional exhaustion and disengagement as compared to the other employees. Moreover, the study provides implications, limitations and recommendations for further studies.