Role Of Digital India Program In Strengthening Good Governance: A Study Of Jammu Municipal Corporation

Abstract

Digital India Programme is the application of ICT in the processes of government functioning to bring about –SMART Government. Digital India Programme has brought a new revolution in the field of governance. It brought rapid development of digital
infrastructure, improved universal access through Information and Communication Technology, and digital empowerment of citizens. It has encouraged wider participation of citizens in public affairs, improved the process of governance, encouraged quick
decision-making, and improved delivery of services to citizens i.e. the hallmark of good governance. It has brought transparency in government operations, downsizing the government workforce, re-engineering of the service systems, performance
management, and emphasis on delivery of reliable and quick public services