Industrial Maintenance: Key Performance Indicator Growth and Obsolescence Management

Abstract

: Maintenance has become increasingly important as time has passed since the mid-nineteenth century's industrialization. Even though many organizations still consider proactive maintenance to be an expense rather than an investment, it has become increasingly important. The importance of KPIs and obsolescence management in maintenance operations are highlighted in this paper. The first step was to develop a new KPI to evaluate maintenance work and compare it to production work. Even though ISO 15341:2007 specifies specific KPIs, a new one was required. As a result, a two-phase KPI was created, with its values matched to a decision matrix that provided a qualitative assessment of the work performed. The second step was to develop a decision-making tool for assessing electronic component obsolescence and selecting a mitigation strategy. The IEC 62402:2007 standard specifies some terminology and conditions for determining obsolescence, but it does not specify whether a proactive or reactive approach should
be used. The KPI is also a two-phase process, as it was developed. The first phase aids in determining which components are more likely to become obsolete, while the second phase assesses the consequences of that obsolescence. The results are also connected to a decision matrix, determining whether the mitigation strategy should be proactive or reactive. In a dairy processing factory, the novel KPI and obsolescence approach was successfully tested in practice, demonstrating that it perfectly meets the initial goals.