Efficiency Measurement of Universities in Sindh through Total Quality Management Practices

Abstract

This study has investigated the preparedness of public sector university of Khairpur district with intention to carry out total quality management practices which should be helpful for the implementation in broader terms of development. The methodology is based on qualitative and quantitative techniques for interpretation of results. Hence it is found in results that the focused independent variable efficiency, i.e., customer focus and satisfaction which shows positive relationship with the total quality management practices on the other hand bench marking is proved the performance which has weak relationship with the performance of Shah Abdul Latif University.