Public Services from the Health Sector Review include Performance and Problems

Abstract

This article discusses public services from a review of the health sector including performance and problems. Service is one of the spearheads of customer satisfaction efforts and is a necessity that must be optimized both by individuals and organizations, because the form of service provided is reflected in the quality of the individual or organization that provides the service. The most discussed issue among the public is that the performance of health services is still low and does not provide satisfaction to the people being served are important issues that must be resolved by the government as a regulator as well as an operator of health services to the community. Three important things that many people complain about about poor health services are the still limited number of service personnel, especially the number of medical personnel, the unfriendly service officers to the people they serve.