The Role Of Electronic Management Systems In Improving The Quality Of Educational Services

Abstract

Due to its use of advanced electronic technologies that have a significant impacton the educational process, electronic management is one of the modern trends in leadership. It represents one of the concepts of the digital revolution that provides as few educational and administrative services as possible, and at the cheapest price feasible. The goal of the study was to determine the role of
electronic administration in the Ministry of Education's efforts to improve the quality of educational services. The descriptive approach, which depends on investigations of the phenomenon as it is in reality, was utilized to fulfill the aim of study. The researcher utilized the statistical packages program to collect data and employed the questionnaire as a tool (SPSS).The study reached a number of
conclusions, most notably that electronic administration helped improve the quality of educational services, but it also produced a number of other results. And the recommendations, perhaps the most important of which are the commitment of the Ministry of Education to train employees in electronic management and provide the necessary financial support for the operation and
implementation of electronic management programs in all departments of the ministry, as well as the need to activate them, and the use of electronic systems networks to communicate between the Ministry's office and the many offices in the governorates.