POTENTIAL EFFECT OF ELECTRONIC MONITORING ON THE WORK PERFORMANCE OF EMPLOYEES IN COMMERCIAL BANKS

Abstract

- Employee behavior influences the organization's effectiveness. A significant element that separates one company from another is technology. The acceptance, dismissal, and adaptability of workers to the technologies being used ultimately defines how companies can succeed in a market setting. The push for the use of technology is to ensuring that process improvements are made simpler, quicker and to increase the economic performance of the company. Moreover, the use of technology significantly affects employee behavior. The purpose of this research is to identify out how electronic monitoring on the work performance of employees in commercial banks likeICICI Bank (Industrial Credit and Investment Corporation of India), HDFC(Housing Development Finance Corporation) and Axis bank. It is necessary to analyze the specific actions of employees in order to maximize the use of technology introduced into the company by employees in order to enhance their attitude. The research adopted a descriptive empirical approach and then evaluated the relationship among the independent variable (electronic testing) and the dependent variable (performance of
employees) in order to explain the influence of the independent on the dependent variable. The study findings show that employee behavior mainly influences the use of technology, facilitates learning process, enhances productivity and effectiveness, and enhances organization effectiveness. In today’s modern workplaces, employee monitoring has become common practice. A vast number of employers are using some kind of monitoring tools in the workplace to boost team performance.