The Role of Career Function, Quality Relationship on Mentee’s Job Satisfaction: A Moderating Model Approach

Abstract

Mentoring program is an on the job training method implemented by mentors (knowledgeable and experience staff) to facilitate mentees (less knowledgeable and experience staff) to achieve the organizational strategy and goals in an era of global competition. This study was conducted to evaluate the relationship between career function and job satisfaction with quality relationship between mentors and mentees as moderator variable. Based on data collected from a sample of 136 respondents, civil servants who involved in a formal mentoring program at Malaysian civil Service. The Smart Partial Least Squares (SmartPLS) path model analysis was employed to evaluate the validity and reliability of the instrument, as well as test to the research hypotheses. The findings displayed the quality relationship between mentors and mentees does moderate the effect of career function on job satisfaction in the organizational sample. This result demonstrated that the ability of mentors to appropriately implement career functions can enhance mentees’ job satisfaction in the examined organizations. Further, this study elaborates a discussion, implications and conclusion.