The effect of project managers’ emotional intelligence on project success: Evidence from construction projects in Khyber Pakhtunkhwa, Pakista

Abstract

The purpose of present study is to examine the effect of project managers’ emotional intelligence on the project success in construction projects. The emotional intelligence was measured with four dimensions model such as awareness of own emotion, awareness of other emotion, management of own emotion and management of other emotion. Similarly, project success also measured with four dimensions such as communication, mission clarity, trouble shooting and management support. The data was collected through a self-administered questionnaire from a sample of 218 project managers and project employees. The descriptive stats and structural equation model was applied through SPSS and SmartPLS for data analysis. The results of the study revealed that emotional intelligence of project managers have a significant and positive effect on the project success in construction projects. The study has practical implication for construction companies and recommend the need to look for cognitive intelligence and experience in hardcore management skills to recruit emotionally intelligent managers which results in project success.