The Role Of Artificial Intelligence In Improving The Quality Of Higher Education (E-Learning Platforms) -A Field Study At The Higher Normal School Of Technological Education Of Skikda– Algeria –

Abstract

Artificial intelligence has revolutionized various fields and has got into many aspects of our daily lives, with widespread internet applications, smartphones and even home appliances. It is starting to make the same influence in education and research, in which AI is a rapidly evolving field that will provide strong potential to expand teaching, enhance learning in higher education and support scientific research.

Artificial intelligence is one of the industrial revolution fields of the fourth generation, which aims to integrate technology into various sectors to continuously improve and develop performance. This concept relies on the shared capabilities of all robots and the capabilities of each organizational environment, contributing to the continuous assessment of organizational processes by reviewing, analysing, and searching for ways and means to enhance performance, reduce the time required to accomplish tasks, and eliminate all unnecessary tasks and functions that are not essential to the customer This latter aims at reducing costs and increasing quality, without neglecting the requirements and needs of each system at all stages of development.

               Accordingly, the current study aimed to investigate the role of digital platforms in enhancing the quality of education. Employing a responsible approach, our research utilized an intentional sampling method, focusing on professors from the Higher School of Professors, comprising 100 individuals from diverse disciplines. The study yielded the following findings: Establishing an e-learning environment via digital platforms and virtual classrooms guarantees a baseline level of quality in learning outcomes encompassing knowledge, skills, values, responsibility, and independence. The university disseminates educational and academic content through digital platforms, enabling students to continuously leverage their functionalities and tools for learning purposes.