Workplace Incivility, Psychological Capital, And Perceived Stress Among Nurses Of Tertiary Care Hospitals

Abstract

This study seeks to find the relationship between workplace incivility, psychological capital, and perceived stress among nurses working in the tertiary care hospital in Lahore. Predictors of the perceived stress are also investigated. The reflexive model, correlational research design, and deductive reasoning method were used. A purposive sampling technique was employed, and a sample size of N = 200 participants was determined through a G* power calculator. Personal characteristics information form, reliable and valid tools of workplace incivility, psychological capital, and perceived stress scales were used to collect the data. The Cronbach's alpha reliability coefficients of all these scales on the current sample were satisfactory. Findings revealed a significant positive relationship between workplace incivility and perceived stress during the inverse relationship between psychological capital and self-efficacy. A significant positive relationship was found between psychological capital, self-efficacy, hope, optimism, and resilience, while optimism was inversely related toperceived stress. Stepwise regression analysis retained five models. Workplace incivility, psychological capital, self-efficacy, hope, and resilience were predictive variables that accounted cumulatively for 42 % of variances in the outcome variable (perceived stress). It means 58 % were other variables that could be investigated in future research to understand the problem of perceived stress among nurses. Limitations and the implications of the study were discussed in the cultural context of Pakistan.