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Research Article 


PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE

M. R Chandrasekar, Dr.B. Thangaraj.

Abstract
Coimbatore city has numerous hospitals. Apart from the Government hospital, several multi-facility hospitals function in the city. The main objective is to study about the growth of Multi-Speciality Hospitals in Coimbatore and to find the impact of service quality on customer satisfaction. For this purpose a sample of 130 was collected from the respondents and percentage analysis, rank correlation and chi-square were used as tools to analyse the data and the conclusion is that the quality of service c

Key words: Multi speciality hospitals, Quality of service and Satisfaction


 
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Pubmed Style

M. R Chandrasekar, Dr.B. Thangaraj. PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. EEO. 2021; 20(5): 869-875. doi:10.17051/ilkonline.2021.05.92


Web Style

M. R Chandrasekar, Dr.B. Thangaraj. PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. http://ilkogretim-online.org//?mno=55840 [Access: April 09, 2021]. doi:10.17051/ilkonline.2021.05.92


AMA (American Medical Association) Style

M. R Chandrasekar, Dr.B. Thangaraj. PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. EEO. 2021; 20(5): 869-875. doi:10.17051/ilkonline.2021.05.92



Vancouver/ICMJE Style

M. R Chandrasekar, Dr.B. Thangaraj. PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. EEO. (2021), [cited April 09, 2021]; 20(5): 869-875. doi:10.17051/ilkonline.2021.05.92



Harvard Style

M. R Chandrasekar, Dr.B. Thangaraj (2021) PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. EEO, 20 (5), 869-875. doi:10.17051/ilkonline.2021.05.92



Turabian Style

M. R Chandrasekar, Dr.B. Thangaraj. 2021. PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. Elementary Education Online, 20 (5), 869-875. doi:10.17051/ilkonline.2021.05.92



Chicago Style

M. R Chandrasekar, Dr.B. Thangaraj. "PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE." Elementary Education Online 20 (2021), 869-875. doi:10.17051/ilkonline.2021.05.92



MLA (The Modern Language Association) Style

M. R Chandrasekar, Dr.B. Thangaraj. "PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE." Elementary Education Online 20.5 (2021), 869-875. Print. doi:10.17051/ilkonline.2021.05.92



APA (American Psychological Association) Style

M. R Chandrasekar, Dr.B. Thangaraj (2021) PATIENTS PERCEPTION TOWARDS QUALITY OF SERVICE OF TOP 5 MULTI SPECIALITY HOSPITALS IN COIMBATORE. Elementary Education Online, 20 (5), 869-875. doi:10.17051/ilkonline.2021.05.92








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